Baseus has issued a voluntary recall for its 65W 30,000mAh (BS-30KP365) power bank, citing fire hazard. Approximately 55k of these batteries are impacted by the recall. Customer who show proof of purchase and disposal will receive a replacement power bank for free.
Customers impacted by this recall should submit a recall form at the Baseus website. You can also call Baseus toll-free at 888-568-7216 (8 a.m. to 5 p.m. ET Monday through Friday) or email care@baseus.com for additional info.
This voluntary recall is limited to the United States. If you live outside the U.S. but own a BS-30KP365 battery that’s covered by this recall, I suggest that you contact Baseus for guidance.
This is an unusually alarming product recall. According to the Consumer Product Safety Commission (CPSC), Baseus has received 72 reports of battery bulging, four reports of fire, and three reports of property damage from customers who purchased the BS-30KP365 power bank. It seems that first-gen versions of this battery, first sold in 2020, contain a defect can lead to overheating during charging.
If you own a BS-30KP365 portable battery, stop using it. Check to see whether the serial number, located on the bottom of the unit, ends in a number (any number) or the letter “D.” Units that fit this description are impacted by the recall and should not be used under any circumstances. Batteries that do not fit this description, such as those with a serial number ending in “A,” are safe to use.
Customers who are affected by this recall can get a free replacement battery by filling out a form on the Baseus website. You’ll need to share your contact information with the company, as well as a photo showing your battery’s serial number and proof of purchase (a picture of the battery alongside your written name and submission date can substitute for proof of purchase).
If you own more than one of these batteries, just label them “1,” “2,” “3,” and fill out the “quantity” field on the order form—you only need to submit one form. Those who have already disposed of their BS-30KP365 battery should read the supplementary instructions at Baseus’ FAQ. And
Because these batteries are a fire hazard, they cannot be shipped back to Baseus, Amazon, Walmart, or any retailer. You’ll need to find a way to properly dispose of your battery—a household hazardous waste (HHW) facility, or perhaps an e-waste facility, is your best bet. Unfortunately, you may need to call your local HHW facility or waste management authority for additional guidance, as battery disposal can vary wildly from county to county.
Lithium-ion batteries should not be thrown in the trash, nor should they be placed in recycling bins or retail e-waste collection boxes. Improper lithium-ion battery disposal is illegal in most (if not all) municipalities. And, from a purely moral perspective, exposing a dump truck driver to a lithium-ion explosion is pretty evil. Please chew out your local representative if your county fails to offer a reasonable disposal method.
Source: Consumer Product Safety Commission via Baseus
