Tell me if you think Apple isn’t very smart? iPhone 14 Pro Max order stuck because Apple Account Balance $993 was $3 short($3 monthly AppleCare fee)


tell me if you think Apple isn’t very smart? My iPhone order go stuck because my Apple Acct Balance $998 was $3 short due to $3 monthly AppleCare fee

This was on my order summary when I placed the iPhone 14 Pro Max order on Apple’s website a few weeks ago: (at the time, my Apple Account Balance was $993.79 and the remaining $183.14 was charged to my Apple Card)

Payment Summary
Pay $993.79 with: Account Balance
Pay $183.14 with: APPLE CARD•••

Subtotal $1,099.00
Shipping FREE
Estimated Tax $76.93
Total $1,175.93

This morning, I found out why the order was stuck because of what Apple referred to as “Payment Error”

I get charged $3.73 monthly for AppleCare on my iPad Mini(6th gen, Wifi+Cellular). A week ago, Apple billed me for this month, so the $3.73 lowered my Apple Account Balance to $990.06. I didn’t even think of that… since it’s just $3.73 that’s charged automatically monthly since I bought it last November.

A couple of days ago, Apple was probably getting ready to ship out the iPhone 14 Pro Max, so it finally charged me… but the problem was that they could only take out $990.06 from my Apple Account Balance. Their system wasn’t smart enough to add $3.73 to the $183.14 that was already billed to my Apple Card.

After contacting Apple and spending 20 minutes, the rep was finally able to sort it out by manually charging the $3.73. (which could not be done by me automatically online, because it would only allow me to revise payment and authorize another $1175 to my Apple Card!!!)

Am I the only one who think that Apple isn’t as smart as they should be when it comes to payments/billings when it’s almost 2023? :(

At least the rep assured me that it wasn’t going delay my order…. (hope that’s true, because this iPhone 14 Pro Max is a birthday gift for someone) The moral of the lesson is that I should have purchased TWO iPhone 14 Pro Max, instead of ONE, when I travelled to Canada to buy their version with physical SIM slots for myself last month….



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