In a statement on Twitter, Xbox Engineering Lead Eden Marie has confirmed that Microsoft is looking into problems with the Xbox DVR and the process of saving, sharing, and deleting game captures. “Xbox capture upload/delete issues are actively being investigated,” she wrote.
Recently, many Xbox players have reported that they’ve been unable to upload their game clips and screenshots to the Xbox Network, preventing them from sharing or downloading them with other devices and apps. For example, in the Xbox smartphone app, users are often met with an “Oops! Looks like you’re stranded…” error, with their captures nowhere to be found.
Several players have also noticed that they haven’t been able to permanently delete captures from their console. While getting rid of them works initially, the clips and screenshots are reappearing shortly thereafter. For fans with very limited storage on their Xbox, this has proven to be quite a significant issue.
FYI, Xbox capture upload / delete issues are actively being investigatedApril 24, 2023
Based on the high number of player reports across social media platforms like Reddit and Twitter, it’s clear that both of these problems are affecting a very large number of Xbox users. Hopefully Microsoft is able to resolve them soon so that everyone can properly share or delete captures while playing their favorite Xbox games.
We’ll keep an eye on this situation as Microsoft continues its investigation, and will update this article with any new details the company shares.
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