Amazon warns that the Surface Laptop 7 has a high return rate
Customers looking to purchase a brand new Surface Laptop 7 via Amazon will notice that the retailer is now flagging the device as a frequently returned item, encouraging customers to thoroughly research the product and check reviews before buying the product.
The frequently returned warning appears in yellow on the product page below the item description. It means the Surface Laptop 7 is being returned more than usual, but frustratingly it doesn’t give reasons for why the product is being returned.
Amazon allows customers to return most products for almost any reason, including hardware faults, software compatibility issues, or buyer’s remorse. Any combination of these reasons could be why customers are returning the Surface Laptop 7 more than usual.
The frequently returned warning appears in yellow on the product page. (Image credit: Windows Central)
The label only appears on certain hardware configurations, but this still isn’t a good look for Microsoft and the Surface Laptop 7. This warning will likely discourage people from buying the device on Amazon until the label is removed.