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A new IT report makes it clear—IT teams are ready to ditch passwords. 85% of surveyed IT admins believe requiring biometrics would improve security, but 68% of admins report that less than half of the
devices they currently manage have biometric capabilities. That’s a massive gap, and Apple might be the best company to fill it as every Apple device comes with biometrics out of the box.
About Apple @ Work: Bradley Chambers managed an enterprise IT network from 2009 to 2021. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade Wi-Fi, 1000s of Macs, and 1000s of iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.
Touch ID/Face ID has been on the iPhone around for 11 years at this point, and it’s been available on the Mac since 2016. Today, every iPad, Mac, and iPhone includes biometrics that are out of the box. But here’s the real question: If IT leaders already know biometrics are the way forward, why aren’t Apple’s authentication systems becoming the default for enterprise security?
Passwords are the weak link—and IT teams know it
If there’s one thing IT teams agree on, it’s that passwords are a problem as they’re ripe for phishing. Apple has been heavily pushing passkey across macOS and iOS, a passwordless authentication method (from the FIDO Alliance) that relies on biometrics or a device-based key. The FIDO Alliance has been working with major device manufacturers and password managers to continue improving the standard (portability is coming soon). Meanwhile, enterprise IT teams struggle with weak passwords, multi-factor authentication fatigue, and rising security threats.
The report also notes that AI-driven cyberattacks are rising, and poorly managed passwords remain an easy target for hackers. IT teams know this, but they’re still playing catch-up when deploying better security tools. 98% of the people surveyed report using password-based systems for at least some IT resources.
If biometric security is the future, Apple already has the pieces to win. Touch ID is standard for desktop users on MacBook Pros, MacBook Airs, and Apple’s Magic Keyboard. It’s fast, secure, and tied to Apple’s Secure Enclave, which keeps biometric data locked away from potential attacks and stays local to the device. For many years, I’ve said that Apple’s not trying to sync biometric data across iCloud strategically was an incredible decision in hindsight.
The data is clear, though. IT admins want biometrics to improve their security posture, but many companies still buy and deploy devices that don’t support them. In my opinion, that’s a strategic mistake. With Apple Silicon Macs gaining traction in the enterprise, 2025 is the time for IT leaders to start prioritizing hardware that makes biometrics work great for IT and the end user. Buying devices without biometrics in 2025 is ignoring what’s best for security.
One thing I’d like Apple to begin thinking about in the long term is making biometrics always available, even if you restart the Mac. We need biometrics 100% of the time to move to a passwordless world.
JumpCloud’s report makes it obvious: IT teams know biometrics are the future, but they’re not rolling them out fast enough. Apple is already ahead of the game with Touch ID, Face ID, Secure Enclave, and passkeys—it’s just a matter of enterprise IT catching up with their buying strategy.
You can download the full report here.
Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.
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