Buyers will need to opt-in if they still want a Samsung Galaxy Fold

With delivery of the Samsung Galaxy Fold figuratively blowing up last month when major quality issues surfaced, the company is trying to salvage their roll-out of the product. Samsung indicated they hope to have a fix in place and units ready to ship about a month after the original April 26th ship date. Their ability to meet that deadline may be up in the air though as the company has emailed buyers letting them know they may have to opt-in if they want to keep their order active.

According to the communication sent out via e-mail, Samsung is letting customers know their plans to cancel all outstanding orders as of May 31st, assuming the units do not ship before then. Potential buyers can keep their order in the pipeline, but they will have to let Samsung know that via a “Yes, I would like to keep my order” link provided in the email.

According to a statement made by Samsung regarding the Galaxy Fold,

We are making progress in enhancing the Galaxy Fold to make sure it measures up tot he high standards we know you expect from us. This means that we cannot confirm the anticipated ship date yet.

In separate statements explaining the company’s desire to comply with U.S. regulations regarding unfulfilled orders, Samsung also acknowledged that they currently do not have a firm date yet for when they expect the revised device to be ready. This is a bit at odds with statements made a little over a week ago in which Samsung made it sound like they may have already figured out a fix and the delay would not be a long one.

source: 9to5Google

Raised in North Carolina, Jeff Causey is a licensed CPA in North Carolina. Jeff’s past Android devices include an HTC EVO, a Samsung Note II, an LG G3, and a Motorola Moto X Pure Edition along with a Samsung Galaxy Tablet 10.1. He currently uses a Samsung Galaxy S8 and (very rarely) a Nexus 7 (2013). He is also using a Verizon-branded Motorola Moto Z Play Droid supplied by his job. Jeff used to have a pair of Google Glass and a Moto 360 Sport in his stable of gadgets. Unfortunately, his kids have all drunk the Apple Kool-Aid and have i-devices. Life at home often includes demonstrations of the superiority of his Android based devices. In his free time, Jeff is active an active runner usually training for his next marathon, owns a Mazda MX-5 Miata, and plays Dungeons & Dragons. Jeff has three grown kids and a golden retriever.

Source link