The catastrophic performance of PlayStation’s Concord has been the talk of the town since the PvP hero shooter dropped in late August, and now — just a week and a half after the disasterous launch — the game is being put on ice until Sony and developer Firewalk Studios decide what’s next.
The news came in an official blog post penned by game director Ryan Ellis that was published Tuesday morning, with Ellis noting that Concord will be taken offline and stay that way indefinitely starting on September 6, 2024. While “the best path ahead” is determined, full refunds will be offered to players who’ve purchased the FPS on Windows PC and PS5.
“Concord fans — we’ve been listening closely to your feedback since the launch of Concord on PlayStation 5 and PC and want to thank everyone who has joined the journey aboard the Northstar. Your support and the passionate community that has grown around the game has meant the world to us,” reads the article. “However, while many qualities of the experience resonated with players, we also recognize that other aspects of the game and our initial launch didn’t land the way we’d intended. Therefore, at this time, we have decided to take the game offline beginning September 6, 2024, and explore options, including those that will better reach our players.”
Based on the way the post is worded, it sounds like the refund process for digital sales is being handled automatically by Sony, Valve, and Epic Games for PS5, Steam, and the Epic Games Store, respectively. If you purchased a physical copy of Concord, however, you’ll have to follow the process of whichever retailer you bought the game from.
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