Total Wireless is an MVNO owned by Verizon and that, quite naturally, operates on Verizon’s networks. Total is a solid option if you want a network with more affordable prices and good service—especially if you’re okay with not getting all of the perks that bigger carriers tend to bundle in their plans.
Even though MVNOs tend not to focus too much on the bonuses you get besides the actual mobile service, Total Wireless is introducing a new low-cost device protection program to entice you to its side. For just $5 each month, you insure your device, and that sounds like a sweet deal, so let’s dive into it.
Total Wireless Protect Lets You Insure Your Smartphone for Just $5 a Month
Smartphones cost a lot of money these days, whether you get them from a carrier or unlocked. Sure, there are budget smartphones, but even in that tier of the market, you don’t want to end up with a phone with a broken screen—nobody wants that. That’s why device protection plans exist, and Total Wireless has just launched Total Wireless Protect, its very own device protection program.
For just $5 each month, you can protect your smartphone, whether you’re a new customer or an existing one. The plan is being provided through Assurant, a global insurance provider, so that’s some assurance, am I right (pun absolutely intended)? Anyway, with Verizon having recently increased its prices on its own protection plan, Total Wireless Protect could be your savior.
Of course, the big question is, what value do you actually get out of your $5? That’s a necessary question, and here is the answer:
- Unlimited claims for mechanical breakdown, even past the manufacturer’s warranty
- Screen and back glass repairs for just $29 each, limited to 2 repairs every 12 months.
- Device replacements are limited to 2 every 12 months, with an associated service fee depending on the specific device’s tier. Next-business-day delivery in some instances, without any extra cost.
- Online claim filing is available 24/7 via fastclaim.com/totalwireless.
How Does Total Wireless Protect Work?
First, you need to know whether your device is eligible for Total Wireless Protect. There’s no conclusive list of supported devices, though the carrier will let you check by entering your number on its website. However, I’d assume that most of the devices offered by the carrier will be supported. They also support “bringing your own device” (BYOD), but the phone will need to be inspected before being enrolled.
Once you’re in, the next thing to do is to file a claim if something is up with your smartphone. You’ll answer questions and once done, you might be presented with options to repair or replace your device. These options may come with a service charge, which is as little as $29 for a repair or a replacement or as high as $349 to replace a device that’s classified in a higher tier.
The only thing that Total Wireless won’t cover for you is a device that’s lost or stolen. That means you need either accidental damage or some kind of malfunction.
